Refund policy
SEVION™ Return & Refund Policy
We want you to love your SEVION. If something isn't right, we're here to help.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, your item must be:
- Unopened and unused
- In its original packaging
- In the same condition as received
Items that have been worn, opened, or removed from original packaging are not eligible for return.
How to Request a Return
Email us at hello@sevionwatches.com within 30 days of receiving your order. Include your order number and reason for return. We'll respond within 2 business days with return instructions.
Return Shipping
Customers are responsible for return shipping costs. We recommend using a tracked shipping method as we cannot be responsible for items lost in transit.
Refunds
Once your return is received and inspected, we'll notify you of approval or rejection. Approved refunds will be processed to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If you received a damaged or incorrect item, contact us immediately at hello@sevionwatches.com and we'll make it right at no cost to you.